Interview Tips

Our Special Insider Tips

How you present yourself during the interview process is critical to get the job. There are parts of the process you can’t control, but many that you can. It’s imperative to do your best job as a candidate, from 1st interviews through an offer.

We promise if you follow these simple suggestions you will greatly increase your chances of getting the best offer possible.


Find out as much as you can about the company you're interviewing with. First, visit one of their locations prior to your interview. This will give you a snapshot of the operations as well as a customer perspective. Take notes and feel free to discuss your experience during the interview. Study the company’s website; know the company’s history, mission, and values - these will tell you a lot about what they're hoping to see in YOU as a potential employee.

Be ready to discuss your numbers/measurables in current or previous positions - ALL of them - and be prepared with a few stories of your personal track record of success. You will likely be asked open-ended questions like “When did you face a tough decision or problem, and how did you handle it?” – be sure to have SPECIFIC examples to give including the problem, your actions, and the results, not general answers like "We worked harder". Tell them about your successes, and exactly what you & your team did to create them. Be careful not to take all the credit- companies are far more interested in how you can motivate your team to accomplish results- no single person can make a difference without getting team members to buy in.


Be likeable! Making a great first impression and establishing a real connection is everything. Smile, make eye contact, be energetic and enthusiastic, sit forward in your chair, use the interviewer's name.... Be yourself, but be the best possible version of yourself.

Be sure to dress appropriately. Wear your best professional-looking suit - you want to look like you could be on the cover of Business Today magazine. You only get one chance to make a great first impression!


Employers are looking for a positive, can-do attitude. Don't create negative sound bites. Interviewers will only remember a few sound bites, especially negative ones. If you've never been in charge of training, don't say, "I've never been in charge of training." Say, "I did not fill that specific role, but I have trained dozens of new hires and created several training guides." Never say, "I can't," or "I haven't," or "I don't." Share applicable experience and find the positives in what you have done. No matter what the subject, be positive: Even your worst mistake can be your best learning experience.

Never trash-talk prior employers or bosses, either–no matter how bad the situation may have been. Don't go into details about your unhappiness or dissatisfaction, and don’t make excuses for failure. Instead, tell them that while you valued the experience and education that you received, you felt that the time had come to seek out a new opportunity, to expand your skills and knowledge, and to find a company with which you could grow.


• Answer interview questions directly & concisely, stay on topic, and don’t ramble.

• Your cell phone should be turned off and out of sight.

• Don’t chew gum, or bring anything to eat or drink.

• Bring a list of references (with contact info) to offer the recruiter at the end of the interview.

• Be sure to follow up with a brief thank-you email.

• If they(or your RMS Recruiter) call and leave you a voice mail, return the call the SAME DAY – even if it’s late. We have seen many candidates lose out on great opportunities because they did not respond in a timely manner. You want to do everything in your power to convey a high level of interest- this will absolutely make a difference!


If you receive an offer, be sure to discuss a time frame with the company for giving them a decision, then stick to it. It is imperative that you keep every commitment during the interview process. If you have any questions or concerns about the details, call your RMS Recruiter, not the company. We have walked literally thousands of candidates through this process and can help you navigate delicate issues like benefits and/or counter-offers without offending the employer or damaging your relationship. Many companies make their best offer first; others may be open to negotiate. But please allow us to do our job by helping you determine what is realistic.